top of page

Frequently Asked Questions

  • What is a "master affiliate"?
    A master affiliate is a program that allows affiliates to earn commissions from their own referrals as well as the referrals of sub-affiliates they recruit.
  • How much does it cost to become an affiliate?
    $0. Yes, it's absolutely free!
  • Do I need a website to become an affiliate?
    No website? No problem. You can still become an affiliate at xo Media. Share your tracking link on social media, blogs, or through email campaigns with your database.
  • Do you offer creative assets for companies?
    Yes, we do! In fact, we can customise them to suit your brand guidelines. If you have anything specific in mind, or you if you need help brainstorming, you can contact our team for assistance.
  • How do I view my earnings?
    Log into your account > Snapshot page > View account total for your monthly & yearly earnings. Your balance is also available in your conversion report.
  • What reports can I create?
    You can create the following reports: - Daily - Hourly - Offers - Source (track the clicks and conversions through the asset that the user clicked) - Coversion - Affiliate referrals
  • What is a Tracker ID?
    A tracker ID is a unique link that enables you to monitor clicks, registrations, impressions, and conversions originating from your website.
  • How do I reset my username/password?
    To retrieve a forgotten username or password, click 'Forgot Password' on the login page. Enter your email address, and you'll receive instructions via email for resetting your username or password.
bottom of page